Additional Info and FAQs

I welcome custom orders. Please contact me and let me know what you would like (materials, colors, ect.).  Please allow up to 2-4 weeks for custom orders. Most can be done sooner than that, though. A non refundable deposit of at least 50% will be required before I begin the work. I will send you photos of chosen gems, a mock up or drawing of the work before I begin. Thank you. There are no returns on custom or personalized items. 

I stand by my craftmanship, and if need be, I will repair my pieces at no cost to you. Please convo for additional info. Thank you!

Envy Designs is committed to making jewelry of the highest standards. All jewelry is hand crafted by me, with the very best materials and are always made with love. All findings (some ear wires, headpins and locking clasps) that are not handmade by me, are purchased either locally or from Fair Trade organizations that provide and promote fair, living wages at their manufacturing sites. I am committed to being as green as possible, and use recycled materials in both my jewelry and packaging. I strive to be as waste neutral as is possible.

Domestic Shipping

USPS Priority mail is how I will ship your purchase. This usually reaches you in 2-3 days. Please let me know before you purchase, if you would like to upgrade to overnight shipping. I will only charge you what I am charged. 

For INTERNATIONAL customers:

USPS Priority mail states that it takes anywhere from 8 to 12 business days, depending on your country of residence. I have discovered that it usually takes around 3-4 weeks, and sometimes a little longer. Customs usually holds this up. I include insurance for international shipments with this option..

If you would like a less expensive option, like First Class International mail, please convo me about it. Be aware that the time on this option is anywhere from 6 to 8 weeks and does not include insurance. This option is not available for all countries.I do not recommend this for any design over $300.

If you would like to upgrade to global express, please convo me first to upgrade the shipping cost. It is usually about $20 more than I have listed.

I also need to state that international customers are responsible for all custom duties or tariffs as stipulated by their country, and that even if you upgrade your shipping, Customs may still keep your item from being delivered in a timely manner, Please understand I have no control over this. Also, I always list the correct $ amount on the customs forms, as insurance will only pay out what is claimed, and more importantly, it is not legal to do otherwise. Thank you for understanding.

All purchases (including International) will include insurance, Thank you.

May your home be filled with laughter, May your pockets be filled with gold, And may you have all the happiness your heart can hold! Irish proverb